At RADHE ENTERPRISE, we strive to ensure a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Cancellations:

• Orders can be canceled within 24 hours of placing the order. To request a cancellation, please contact our customer service team at [insert contact information].

2. Refunds:

• Refunds are processed for products that meet our return conditions and are returned within 7 days of delivery. The product must be in its original condition and packaging.
• Once your return is received and inspected, we will notify you about the approval or rejection of the refund.
• Approved refunds will be processed within 5-7 working days, and the amount will be credited back to your original payment method or bank account.

3. Non-Refundable Items:
Certain items may not be eligible for a refund, including personalized products, perishable goods, or items on clearance.

4. Contact Us:
For any queries or assistance regarding refunds or cancellations, please reach out to us at support@urbanshade.in.